Customer-Obsessed Retail Associate & Brand Ambassador

New Balance Athletics, Inc.; Allen (TX); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Vacation time

Holidays

Parental leave

Employee discount

Job summary

New Balance Athletics, Inc. in Allen, TX is hiring a Retail Sales Associate to provide exceptional customer service and product knowledge in-store. You will greet customers, understand needs, explain features, and close sales while maintaining store appearance and stock levels.

Strong communication, a team mindset, and basic math are required. Flexible weekends and holidays work, with opportunities for personal growth and employee benefits.

Qualifications

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Greet customers and establish contact.
• Understand customer needs and preferences.
• Educate customers on product features and benefits.
• Solve customer questions and issues.
• Process sales via proper closing techniques and upselling.
• Assist customers with product fitting and sizing.
• Inform customers about promotions and store policies.
• Maintain neat, organized, and well-stocked sales floor.
• Ensure items are labeled and priced correctly.
• Follow safety regulations and report hazards.

Skills

Customer service

Verbal communication

Team player

Cash handling

Basic math

Tools

Cash register

Job description

New Balance Athletics, Inc. in Allen, TX is hiring a Retail Sales Associate to provide exceptional customer service and product knowledge in-store. You will greet customers, understand needs, explain features, and close sales while maintaining store appearance and stock levels.

Strong communication, a team mindset, and basic math are required. Flexible weekends and holidays work, with opportunities for personal growth and employee benefits.