Retail Sales Associate — Customer Experience Pro

storesalesassociate; Evansville (IN); On-site; USD 24,000 - 36,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to deliver outstanding customer service, know merchandise, and support a positive store culture. You will assist customers, process transactions, and help maintain displays in a fast-paced retail environment.

The role emphasizes integrity, teamwork, and effective communication while staying compliant with policies and safety procedures. In-store location with flexible shifts offered.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, abiding by fitting room policies, ringing customers in, and inviting them to return.
• Follows all safety procedures.
• Keeps a professional, neat appearance with a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures and reports incidents of theft or dishonesty.
• Performs other duties as may be assigned.

Skills

Customer service

Communication

Organizational skills

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to deliver outstanding customer service, know merchandise, and support a positive store culture. You will assist customers, process transactions, and help maintain displays in a fast-paced retail environment.

The role emphasizes integrity, teamwork, and effective communication while staying compliant with policies and safety procedures. In-store location with flexible shifts offered.