Retail Sales Associate - Customer Experience & Merchandising

Citi Trends, Inc.; Roanoke (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

The Citi Trends, Inc. Sales Associate role focuses on delivering outstanding customer service and maintaining strong product knowledge on the store floor.

You will engage with customers, answer questions, process transactions, and help maintain a clean, organized sales environment. Responsibilities include assisting with price changes, balancing registers, merchandise presentation, and supporting loss-prevention efforts.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Process freight.
• Assist with price changes/markdowns.
• Balance register according to company policy.
• Greet customers and provide service as they check out.
• Handle cash, checks and cards correctly and per policy.
• Obtain management approval for returns/voids.
• Maintain store cleanliness and housekeeping duties.
• Merchandise the sales floor according to stock levels.
• Explain exchange/refund policies to customers.
• Assist with Loss Prevention procedures.

Skills

Communication skills

Organizational skills

Flexible schedule

Math calculations

Education

High school diploma or equivalent

Job description

The Citi Trends, Inc. Sales Associate role focuses on delivering outstanding customer service and maintaining strong product knowledge on the store floor.

You will engage with customers, answer questions, process transactions, and help maintain a clean, organized sales environment. Responsibilities include assisting with price changes, balancing registers, merchandise presentation, and supporting loss-prevention efforts.