Retail Sales Associate — Customer Experience & Fitting Pro

FashionUnited; Allen (TX); Hybrid; USD 18,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Lifestyle reimbursement

Job summary

New Balance is seeking Retail Sale Associates to ensure our stores operate smoothly and provide exemplary customer service. You will educate customers on product features, assist with fitting, and represent the brand with a confident, helpful approach.

The role emphasizes strong teamwork, basic math skills, and the ability to work weekends and holidays. The Allen, TX location offers comprehensive benefits and ongoing development opportunities to its associates.

Qualifications

• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule including weekends and holidays.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Greet and make customer contact; understand the customer's needs; educate the customer on product features and benefits; solve problems and answer questions; transact the sale through suggestive selling and closing.
• Measure and fit customers with appropriate NB product; inform customers about promotions; keep the floor neat, organized and well stocked; ensure items are labeled and priced properly; monitor merchandise and security.

Skills

Customer service

Verbal communication

Team player

Cash handling

Product knowledge

Basic math

Greet customers

Education

High school diploma or equivalent

Tools

Cash register

Job description

New Balance is seeking Retail Sale Associates to ensure our stores operate smoothly and provide exemplary customer service. You will educate customers on product features, assist with fitting, and represent the brand with a confident, helpful approach.

The role emphasizes strong teamwork, basic math skills, and the ability to work weekends and holidays. The Allen, TX location offers comprehensive benefits and ongoing development opportunities to its associates.