Retail Sales Associate - Customer-Focused Brand Ambassador

New Balance; Washington (District of Columbia); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Tuition reimbursement

Lifestyle reimbursement

Parental leave

Employee discount

Job summary

New Balance is seeking Retail Sale Associates to keep stores running smoothly and deliver exemplary customer service. You will leverage product knowledge and selling techniques to assist customers through every step of the purchase, representing the New Balance brand with enthusiasm.

Ideal candidates bring a strong customer focus, teamwork, and comfort with cash registers. The role requires physical activity and flexibility, including weekends and holidays, in Georgetown, DC.

Qualifications

• Must be 18 years of age or older.
• Should be a people person.
• Past retail experience preferred, but not necessary.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift 4 lbs frequently; lift up to 8 lbs occasionally; kneel/squat frequently; move boxes up to 50 lbs; stand for long periods; climb ladders; stairs.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Greet customers and identify their needs.
• Educate customers on product features and benefits.
• Assist customers through the transaction process and close sales.
• Keep the floor neat, organized, and well stocked.
• Label and price items correctly.
• Protect products by monitoring security tags and reporting issues.
• Follow safety regulations and report accidents promptly.

Skills

Customer service

Verbal communication

Teamwork

Cash register

Math skills

Flexibility

Physical stamina

Job description

New Balance is seeking Retail Sale Associates to keep stores running smoothly and deliver exemplary customer service. You will leverage product knowledge and selling techniques to assist customers through every step of the purchase, representing the New Balance brand with enthusiasm.

Ideal candidates bring a strong customer focus, teamwork, and comfort with cash registers. The role requires physical activity and flexibility, including weekends and holidays, in Georgetown, DC.