Retail Sales Associate - Customer Experience Champion

The TJX Companies, Inc.; Plymouth (MA); On-site; USD 19,286,000 - 24,797,000; Full time

Job summary

HomeGoods at The TJX Companies, Inc. seeks team members to deliver a highly satisfying customer experience and maintain a clean, organized store environment.

You may be cross-trained to support multiple areas, ensuring adherence to operational, merchandise, and loss prevention standards. The role involves engaging customers, promoting loyalty programs, and supporting a positive store culture with honesty and respect.

Qualifications

• Provide a highly satisfying customer experience by engaging with all customers.
• Uphold store culture with honesty, integrity and respect.
• Accurately ring purchases/returns and handle cash per procedures.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows standards.
• Accurately processes and prepares merchandise for the sales floor following procedures.
• Initiates and participates in store recovery as needed.

Skills

Customer service

Loyalty programs

Merchandising

Job description

HomeGoods at The TJX Companies, Inc. seeks team members to deliver a highly satisfying customer experience and maintain a clean, organized store environment.

You may be cross-trained to support multiple areas, ensuring adherence to operational, merchandise, and loss prevention standards. The role involves engaging customers, promoting loyalty programs, and supporting a positive store culture with honesty and respect.