Retail Sales Associate: Customer Experience Champion

The TJX Companies, Inc.; Glenmont (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Job summary

The TJX Companies, Inc. HomeGoods store in Glenmont, NY is seeking a customer-focused associate to deliver a superior shopping experience. You will assist customers, process transactions, promote programs, and help keep the selling floor welcoming and organized.

Strong communication, multitasking skills, and a willingness to adapt to changing needs are essential. Previous retail experience is a plus, with competitive pay and growth opportunities within a Fortune 100 off-price retailer.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multitasking

Detail-oriented

Teamwork

Tools

POS system

Job description

The TJX Companies, Inc. HomeGoods store in Glenmont, NY is seeking a customer-focused associate to deliver a superior shopping experience. You will assist customers, process transactions, promote programs, and help keep the selling floor welcoming and organized.

Strong communication, multitasking skills, and a willingness to adapt to changing needs are essential. Previous retail experience is a plus, with competitive pay and growth opportunities within a Fortune 100 off-price retailer.