Retail Customer Experience Specialist

TJX; Paramus (NJ); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health/dental/vision coverage

Paid holidays/vacation/sick

Job summary

HomeGoods At TJX Companies, Paramus, NJ, seeks a customer-focused associate to deliver an outstanding shopping experience. You will interact with customers, maintain a clean store, and support operations across departments as needed.

The role emphasizes excellent service, strong communication, and the ability to multi-task while adhering to policies. A competitive salary and comprehensive benefits accompany a dynamic retail environment.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience through engagement and interaction with customers.
• Accurately rings customer purchases/returns and counts change back according to procedures.
• Promotes credit and loyalty programs and maintains store standards.
• Prepares merchandise for the sales floor and supports recovery and cleanliness.
• Supports loss prevention and safety initiatives and assists in various store areas as needed.
• Provides feedback and contributes to a positive store culture.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multi-tasking

Flexibility

Job description

HomeGoods At TJX Companies, Paramus, NJ, seeks a customer-focused associate to deliver an outstanding shopping experience. You will interact with customers, maintain a clean store, and support operations across departments as needed.

The role emphasizes excellent service, strong communication, and the ability to multi-task while adhering to policies. A competitive salary and comprehensive benefits accompany a dynamic retail environment.