Customer-Focused Retail Sales Associate

Citi Trends, Inc.; Troy (AL); On-site; USD 16,531,000 - 20,664,000; Part time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver exceptional customer service and maintain strong product knowledge in a fast-paced, in-store environment. You will engage with customers, process transactions accurately, and support daily store operations.

The role requires flexibility to work nights and weekends, integrity, and effective communication. You will assist with price changes and markdowns, stock merchandising, and uphold loss prevention procedures while representing Citi

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight
• Assisting with price changes/markdowns
• Balances register according to company policy
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
• Performs other duties as may be assigned.

Skills

Communication

Organizational skills

Flexible schedule

Math proficiency

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver exceptional customer service and maintain strong product knowledge in a fast-paced, in-store environment. You will engage with customers, process transactions accurately, and support daily store operations.

The role requires flexibility to work nights and weekends, integrity, and effective communication. You will assist with price changes and markdowns, stock merchandising, and uphold loss prevention procedures while representing Citi