Retail Sales Associate - Customer Experience & Cash

Citi Trends, Inc.; Wichita (KS); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends, Inc. in Wichita is seeking a Store Sales Associate to deliver outstanding customer service, assist shoppers with merchandise, and process transactions. You will balance the register, handle all payments per policy, support pricing changes, and help maintain a clean, organized sales floor.

This role requires a proactive, courteous team member who can work flexible hours, including evenings and weekends, and contribute to a positive store environment.

Qualifications

• Excellent communication and organizational skills.
• Ability to work nights and weekends.
• Ability to perform basic math for transactions and percentages.

Responsibilities

• Processes freight
• Assisting with price changes/markdowns
• Balances register according to company policy
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
• Performs other duties as may be assigned.

Skills

Customer service

Cash handling

Flexible schedule

Communication

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. in Wichita is seeking a Store Sales Associate to deliver outstanding customer service, assist shoppers with merchandise, and process transactions. You will balance the register, handle all payments per policy, support pricing changes, and help maintain a clean, organized sales floor.

This role requires a proactive, courteous team member who can work flexible hours, including evenings and weekends, and contribute to a positive store environment.