Retail Sales Associate

WellBiz Brands, Inc.; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonuses based on monthly conversion of

Medical insurance

Complimentary monthly massage/facial

Commission up to $500 monthly bonuses

Job summary

Elements Massage is seeking a friendly Retail Sales Associate to welcome clients and guide them through our wellness offerings. You will follow our sales process to present the Elements Wellness Program, listen closely to client needs, and convert inquiries into memberships and services with a focus on exceptional service.

The ideal candidate enjoys talking with people, thrives in a retail setting, and brings a hospitality mindset to every interaction, ensuring memorable, spa-like experiences

Qualifications

• Ability to follow our proven sales process to sell the Elements Wellness Program and build customer loyalty.
• Strong listening skills to engage with new, existing, and prospective clients.
• Retail sales experience preferred; selling memberships or services in-person.
• Customer service in spa-like environments with hospitality and execution.
• Familiarity with modern office tools; scheduling and payments processed with easy-to-learn computer programs.
• Driven to create the best work environment for employees and clients.

Responsibilities

• Sell the Elements Wellness Program and build customer loyalty.
• Deliver excellent customer service and hospitality to clients.

Skills

Listening

Communication

Customer service

Sales experience

Tools

Scheduling software

Payments processing software

Job description

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks

• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage/facial at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn up to $500 in monthly additional bonuses.

Here’s what we are looking for

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications
• Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
• Customer Service in a spa‑like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those
of ETM. Elements Massage® + design are registered trademarks owned by ETM.