Retail Sales Associate

Scenthound; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Direct career growth path to Manager

Merit-based pay increases

Complimentary service membership

Tips

Job summary

Scenthound is hiring a Membership Sales Associate in Florida. You will focus on selling memberships while delivering exceptional customer service and education about health and wellness for dogs.

The role emphasizes growth toward management positions, merit-based pay increases, and perks such as complimentary service memberships and tips. A customer-focused and reliable team member is sought to join the onboarding path.

Qualifications

• Sales experience is highly valued for membership sales.
• Customer service experience in retail or food service is preferred.
• Computer and technology proficiency is required.
• A passion for dogs and dog health & wellness is essential.
• Reliable transportation is important and smoke-free environment expected.

Responsibilities

• Drive membership sales through health and wellness education.
• Drive KPIs such as average ticket price and rebooking through memberships and services.
• Promote add-ons and retail sales to customers.
• Develop membership leads and follow up with potential members.
• Answer phone calls, schedule customer appointments, manage profiles.
• Manage cash drawer and daily cash handling.
• Meet customer expectations, resolve concerns, retain memberships.
• Follow Scenthound sanitation and cleaning practices; keep reception area presentable.
• Perform other tasks as assigned by the Center Manager.

Skills

Sales experience

Customer service

Computer proficiency

Dog health passion

Job description

• Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
• tips
• Merit-based pay increases
• Complimentary service membership ( Bath, Ear Cleaning , Nail clip and Teeth Brushing once a month)

Benefits

• Competitive salary
• Opportunity for advancement
• Training & development

Perks and Benefits

• Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
• tips
• Merit-based pay increases
• Complimentary service membership ( Bath, Ear Cleaning , Nail clip and Teeth Brushing once a month)

About the Position

The Membership Sales Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires

• Sales experience and confidence (membership sales are highly valued!)
• Customer service experience (retail, restaurant)
• Computer/ Technology proficiency
• A passion for dogs and dog health & wellness!
• Reliable transportation
• Willingness to work in a smoke-free environment

Who We Are Looking For

We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Tasks

• Drive membership sales through health and wellness education
• Drive key performance indicators – average ticket price and rebook ratio – through memberships, service
• add-ons, and retail sales
• Develop membership leads; Follow up with potential members
• Answer phone calls, schedule customer appointments, manage customer profiles and records
• Manage cash drawer – responsible for daily cash handling
• Manage customer expectations; Resolve customer concerns; Retain memberships
• Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
• Perform other tasks and duties as assigned by the Scenter Manager