Retail Sales Associate

Scenthound Corporate Scenters; Florida; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Complimentary service membership

Job summary

A pet wellness company is seeking a Membership Sales Associate to drive membership sales and provide exceptional customer service. Responsibilities include educating customers on dog health, managing appointments, and maintaining a clean reception area. Ideal candidates should have sales experience and a passion for dogs. The role offers competitive pay and opportunities for career advancement.

Qualifications

• Sales experience and confidence are essential.
• Experience in customer service within retail or restaurant settings.
• Proficiency with computers and technology.

Responsibilities

• Drive membership sales through health and wellness education.
• Manage cash drawer and daily cash handling.
• Answer phone calls and schedule customer appointments.
• Resolve customer concerns and retain memberships.
• Maintain a clean reception area.

Skills

Sales experience

Customer service experience

Computer/Technology proficiency

Passion for dogs

Reliable transportation

Problem-solving

Job description

Benefits:

• Competitive salary
• Opportunity for advancement
• Training & development

Perks and Benefits:

• Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
• tips
• Merit-based pay increases
• Complimentary service membership (Bath, Ear Cleaning , Nail clip and Teeth Brushing once a month)

About the Position:

The Membership Sales Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires:

• Sales experience and confidence (membership sales are highly valued!)
• Customer service experience (retail, restaurant)
• Computer/ Technology proficiency
• A passion for dogs and dog health & wellness!
• Reliable transportation
• Willingness to work in a smoke-free environment

Who We Are Looking For:

We are searching for a goal‑oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self‑motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Tasks:

• Drive membership sales through health and wellness education
• Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add‑ons, and retail sales
• Develop membership leads; Follow up with potential members
• Answer phone calls, schedule customer appointments, manage customer profiles and records
• Manage cash drawer – responsible for daily cash handling
• Manage customer expectations; Resolve customer concerns; Retain memberships
• Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
• Perform other tasks and duties as assigned by the Scenter Manager