Retail Replenishment & Customer Experience Associate

Michaels; Overland Park (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Health coverage

401(k) with employer match

Job summary

Michaels in Overland Park, KS is seeking a Store Team Member to help customers, locate products, and provide a fast, friendly checkout experience. You will participate in truck unloading, stocking, planograms, and store recovery to keep shelves in stock while promoting the Rewards program and Private Label Credit Cards.

Applicants should be at least sixteen years old. The role includes benefits such as employee discounts and health coverage, with training provided.

Qualifications

• Retail or customer service experience preferred.
• Ability to stay on feet for long periods and move around the store.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards and Private Label Credit Cards and enroll them.
• Educate customers on VOC surveys.
• Assist with Omni channel processes (BOPIS and SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Maintain store recovery and in-stock conditions; handle returns/go-backs.
• Support shrink and safety programs and SOPs.

Skills

Retail customer service

Cash handling

Job description

Michaels in Overland Park, KS is seeking a Store Team Member to help customers, locate products, and provide a fast, friendly checkout experience. You will participate in truck unloading, stocking, planograms, and store recovery to keep shelves in stock while promoting the Rewards program and Private Label Credit Cards.

Applicants should be at least sixteen years old. The role includes benefits such as employee discounts and health coverage, with training provided.