Retail Program Specialist - Lead Operations & Compliance

The Exchange; Dallas (TX); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

PCS relocation lump sum

Job summary

The Exchange in Dallas, Texas, is seeking a Program Specialist for Military Clothing Store Operations. This onsite role leads operational programs, driving compliance and continuous improvement across functions. A Bachelor’s degree with 3+ years in retail operations or 5 years in related areas is preferred.

You will serve as SME, streamline procedures, manage documentation, and support changes through training and communication. Onsite HQ; PCS lump-sum possible.

Qualifications

• Five years of experience in retail operation/management, inventory and/or development of programs, policies and business concepts/strategies.
• Or: Bachelor's degree and three years of experience in retail operation/management, inventory and/or development of programs, policies and business concepts/strategies.

Responsibilities

• Serve as the subject matter expert for designated program(s).
• Oversee cross-functional collaboration to ensure operational programs, processes, and activities are executed in compliance with standards, policies, and business requirements.
• Streamline operational procedures and program processes for efficient administration and consistent execution by leadership and teams.
• Review, develop, and improve program procedures, guidance, and administrative processes for operational efficiency and effectiveness.
• Implement and support changes to operational programs through stakeholder communication, training development and delivery, and testing to validate system functionality and program effectiveness.
• Prepare reports, maintain program documentation, and track outcomes to support evaluation and continuous improvement.
• Perform other duties as assigned.

Skills

Retail operations

Program development

Policy development

Cross-functional coordination

Education

Bachelor's degree in Business Management (preferred)

Business Management - Preferred

Job description

The Exchange in Dallas, Texas, is seeking a Program Specialist for Military Clothing Store Operations. This onsite role leads operational programs, driving compliance and continuous improvement across functions. A Bachelor’s degree with 3+ years in retail operations or 5 years in related areas is preferred.

You will serve as SME, streamline procedures, manage documentation, and support changes through training and communication. Onsite HQ; PCS lump-sum possible.