Retail Store Lead - Operations & Customer Experience

Aafes; Fort Bragg (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

The Army & Air Force Exchange Service at Fort Bragg is seeking a retail supervisor to help plan, manage and direct store operations, including merchandising, selling, stocking, promoting and reordering of goods.

The role focuses on achieving financial goals, maximizing sales and customer satisfaction, while supervising and developing store staff across shifts and ensuring smooth operations on base.

Qualifications

• One year of retail experience in retail store operations within the last two years is required.

Responsibilities

• Assists in planning, managing and directing retail store operations.
• Assists in establishing financial goals to maximize sales, profit, SSR, productivity, turns and inventory.
• Evaluates and enhances customer service and customer satisfaction.
• Supervises, trains, develops and schedules associates for current positions and future growth.
• Performs other duties as assigned.

Skills

Retail experience

Customer service

Job description

The Army & Air Force Exchange Service at Fort Bragg is seeking a retail supervisor to help plan, manage and direct store operations, including merchandising, selling, stocking, promoting and reordering of goods.

The role focuses on achieving financial goals, maximizing sales and customer satisfaction, while supervising and developing store staff across shifts and ensuring smooth operations on base.