Retail Personal Banker II: Growth & Relationships

Fifth Third Bank; St. Louis (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Fifth Third Bank in Columbus, Ohio is seeking candidates for its Retail Personal Banker II track, following a 4–8 week onboarding with rotations in Operations and Sales & Service. You will learn consultative sales, build customer relationships, and promote deposits, loans, and fee-based services.

The program emphasizes risk awareness, ethical behavior, and collaboration with partners across Mortgage, Small Business, Commercial and Investment teams.

Qualifications

• Experience in sales to build deposits, loans and services.
• Ability to analyze financial information and make sound recommendations.
• Comfort with cross-selling and relationship building.
• Understanding of Retail policies and procedures.

Responsibilities

• Use consultative sales process to build customer profiles and needs.
• Maintain knowledge of Retail products and services and recommend solutions.
• Proactively reach out to customers for financial reviews.
• Cross-sell to existing customers and refer to partners as needed.
• Support sales process and ensure customer satisfaction.

Skills

Sales ability

Financial knowledge

Customer service

Communication skills

Analytical math skills

Education

College degree or equivalent experience

Tools

NMLS registration

Job description

Fifth Third Bank in Columbus, Ohio is seeking candidates for its Retail Personal Banker II track, following a 4–8 week onboarding with rotations in Operations and Sales & Service. You will learn consultative sales, build customer relationships, and promote deposits, loans, and fee-based services.

The program emphasizes risk awareness, ethical behavior, and collaboration with partners across Mortgage, Small Business, Commercial and Investment teams.