Retail Personal Banker II: Growth & Relationships

Fifth Third Bank, N.A.; Milford Charter Township (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

Fifth Third Bank, N.A. in Milford, Michigan is seeking candidates for a Retail Personal Banker II program. The role focuses on sales development and relationship building, with rotations through Operations and Sales & Service during onboarding.

A certification upon completion enables the role within the Retail Personal Banker family. primary duties include cross-selling, building customer profiles, and maintaining confidentiality while delivering excellent service.

Qualifications

• Experience in sales and customer service are preferred.
• Ability to analyze financial needs and propose suitable solutions.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Use consultative sales process and Financial Needs Assessment to build customer profiles and identify needs.
• Maintain knowledge of Retail products and advise solutions using value proposition.
• Proactively reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Collaborate with partners to provide timely and holistic financial solutions.
• Meet or exceed customer experience and production goals.

Skills

Sales experience

Customer relationship

Financial needs analysis

Communication skills

Education

College degree or work experience

Tools

CAMP tool

Job description

Fifth Third Bank, N.A. in Milford, Michigan is seeking candidates for a Retail Personal Banker II program. The role focuses on sales development and relationship building, with rotations through Operations and Sales & Service during onboarding.

A certification upon completion enables the role within the Retail Personal Banker family. primary duties include cross-selling, building customer profiles, and maintaining confidentiality while delivering excellent service.