Retail Personal Banker II: Growth & Financial Solutions

Fifth Third Bank; Columbus (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

Fifth Third Bank in Columbus, OH is seeking a Personal Banker Associate II as part of the Greater Columbus Area. Selected candidates will complete a 4-8 week onboarding with rotations in Operations and Sales & Service, culminating in a certification that qualifies them for the Retail Personal Banker role.

The role emphasizes consultative sales, cross-selling deposits, loans, and other services, building lasting client relationships, and collaborating with Mortgage, Small Business, Commercial,

Qualifications

• College degree or work experience with transferrable skills.
• Experience in the financial industry preferred.
• Ability to analyze credit and financial information.
• NMLS registration required for employment.

Responsibilities

• Use consultative sales process and needs assessment to identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to Mortgage, Small Business, Commercial and Investment partners for holistic solutions.
• Meet or exceed customer experience and production goals.
• Guide CSRs on sales and referral processes.
• Ensure confidentiality and ethical behavior in all interactions.

Skills

Sales ability

Communication skills

Math skills

Education

College degree or transferrable experience

Job description

Fifth Third Bank in Columbus, OH is seeking a Personal Banker Associate II as part of the Greater Columbus Area. Selected candidates will complete a 4-8 week onboarding with rotations in Operations and Sales & Service, culminating in a certification that qualifies them for the Retail Personal Banker role.

The role emphasizes consultative sales, cross-selling deposits, loans, and other services, building lasting client relationships, and collaborating with Mortgage, Small Business, Commercial,