Retail Personal Banker II – Growth & Solutions

Fifth Third; MIDDLETOWN (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Fifth Third Bank is seeking an energetic Personal Banker Associate II in Middletown, OH. This role develops customer relationships, promotes bank products, and drives deposits and loans through consultative sales while maintaining excellent service standards.

On-boarding includes rotations and a certification upon completion, with opportunities to advance within the Retail Personal Banker family. The position requires FINANCIAL product knowledge and compliance with banking policies.

Qualifications

• Experience in sales activities to acquire new customers or cross-sell to existing customers.
• Ability to explain banking products clearly and build customer trust.
• Strong communication and interpersonal skills.
• Willingness to travel for training as needed.

Responsibilities

• Use consultative process to identify customer needs and promote banking products.
• Maintain knowledge of Retail consumer and small business products and services.
• Set appointments for periodic financial reviews and conduct outreach.
• Partner with Mortgage, Small Business, and other teams to refer customers to solutions.

Skills

Sales aptitude

Customer service

Communication

Relationship building

Financial products knowledge

Education

College degree or equivalent

NMLS registration (S.A.F.E. Act)

Job description

Fifth Third Bank is seeking an energetic Personal Banker Associate II in Middletown, OH. This role develops customer relationships, promotes bank products, and drives deposits and loans through consultative sales while maintaining excellent service standards.

On-boarding includes rotations and a certification upon completion, with opportunities to advance within the Retail Personal Banker family. The position requires FINANCIAL product knowledge and compliance with banking policies.