Retail Banking Growth & Relationship Specialist

Fifth Third Bank; Hilliard, Boston (OH, MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Fifth Third Bank in Columbus is seeking candidates for a Retail Personal Banker II track. After onboarding, you rotate through Operations and Sales & Service to gain certification and demonstrate skills in delivering tailored banking solutions.

The role focuses on consultative sales, customer care, and risk-aware service while supporting growth in deposits and loans across a broad customer base.

Qualifications

• Use consultative sales to identify financial needs and propose solutions.
• Cross-sell deposits, loans, and fee-based services to existing customers.

Responsibilities

• Build customer profiles using Financial Needs Assessment.
• Maintain knowledge of Retail products and partners for referrals.
• Meet production and customer experience goals.
• Ensure compliance with bank policies and risk controls.

Skills

Sales process

Relationship building

Communication

Financial analysis

Consultative selling

Education

College degree

Tools

NMLS knowledge

Job description

Fifth Third Bank in Columbus is seeking candidates for a Retail Personal Banker II track. After onboarding, you rotate through Operations and Sales & Service to gain certification and demonstrate skills in delivering tailored banking solutions.

The role focuses on consultative sales, customer care, and risk-aware service while supporting growth in deposits and loans across a broad customer base.