Retail Personal Banker I Trainee – Consultative Sales

Fifth Third Bank; Michigan; Sur place; USD 38 000 - 46 000; Plein temps

Résumé du poste

Fifth Third Bank in Sterling Heights, Michigan seeks a Personal Bank Associate I to engage customers with a consultative sales approach and to cross-sell banking solutions. You will support teller operations and participate in an onboarding program designed to build product knowledge and sales skills across operations and Sales & Service.

The role emphasizes customer focus, risk awareness, and collaboration with business partners to deliver financial solutions that meet client needs.

Qualifications

• College degree or equivalent experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort with sales activities to acquire customers.
• Ability to analyze credit and financial information using basic math.
• Professional representation of the bank in appearance and communication.
• Knowledge of Retail policies and procedures to exercise sound judgment.
• This position requires S.A.F.E. Act registration through NMLS.

Responsabilités

• Use consultative sales to identify customer financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Proactively reach out to customers and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with partners to provide holistic financial solutions.
• Meet or exceed customer experience and production goals.
• Guide CSRs on sales and referral processes.
• Protect customer confidentiality and follow policies.

Connaissances

Sales abilities

Financial industry experience

Math skills

Communication

NMLS/S.A.F.E. Act knowledge

Formation

College degree or equivalent experience

Description du poste

Fifth Third Bank in Sterling Heights, Michigan seeks a Personal Bank Associate I to engage customers with a consultative sales approach and to cross-sell banking solutions. You will support teller operations and participate in an onboarding program designed to build product knowledge and sales skills across operations and Sales & Service.

The role emphasizes customer focus, risk awareness, and collaboration with business partners to deliver financial solutions that meet client needs.