Retail Personal Banker I - Training & Growth Path

Fifth Third Bank, N.A.; Aurora (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Fifth Third Bank in Solon, Ohio is seeking a proactive Retail Personal Banker I to join our team. The program includes a 9-week onboarding and education track with rotations in operations and Sales & Service, culminating in a certification for the role within the Retail Personal Banker family.

The position emphasizes consultative sales to identify client financial needs, acquire new households, deepen relationships, and provide teller support as part of the platform staff.

Qualifications

• College degree or work experience with transferrable skills.
• Experience in financial services preferred.
• Ability to understand advanced math for financial analysis.
• Ability to represent the bank professionally.

Responsibilities

• Build customer profiles using needs assessment to identify financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Proactively reach out to customers to set appointments.
• Cross-sell to existing customers and engage in outside sales.
• Collaborate with partners to provide holistic financial solutions.
• Meet or exceed customer experience and sales targets.

Skills

Sales experience

Customer service

Communication skills

Financial knowledge

Teamwork

Education

College degree or relevant experience

Job description

Fifth Third Bank in Solon, Ohio is seeking a proactive Retail Personal Banker I to join our team. The program includes a 9-week onboarding and education track with rotations in operations and Sales & Service, culminating in a certification for the role within the Retail Personal Banker family.

The position emphasizes consultative sales to identify client financial needs, acquire new households, deepen relationships, and provide teller support as part of the platform staff.