Retail Personal Banker I — Training & Growth Path

Fifth Third; Cypress (CA); Hybrid; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Cypress, CA is seeking a Personal Banker Associate I. This full‑time role trains through a 4–8 week onboarding with rotations in operations and Sales & Service, culminating in a certification to support Retail Personal Banker duties.

You will build customer relationships, cross-sell banking products, and work with partners to provide holistic financial solutions while upholding bank policies and risk controls.

Qualifications

• College degree or work experience with transferable skills.
• Experience in the financial industry preferred.
• Ability to perform basic math for credit/financial analysis.
• S.A.F.E. Act registration required.

Responsibilities

• Use consultative sales to identify customer financial needs.
• Maintain knowledge of retail products and recommend solutions.
• Cross-sell to existing customers and engage in outside sales activities.
• Coordinate with partners to provide holistic financial solutions.
• Meet or exceed customer experience and production goals.
• Assist in opening/servicing Retail products and loan processes.

Skills

Sales & cross-selling

Customer service

Financial analysis basics

Communication skills

Education

College degree or equivalent experience

Job description

Fifth Third Bank in Cypress, CA is seeking a Personal Banker Associate I. This full‑time role trains through a 4–8 week onboarding with rotations in operations and Sales & Service, culminating in a certification to support Retail Personal Banker duties.

You will build customer relationships, cross-sell banking products, and work with partners to provide holistic financial solutions while upholding bank policies and risk controls.