Retail Personal Banker I: Training & Growth in Banking

Fifth Third Bank; Sarasota (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank in Sarasota, FL is seeking a Retail Personal Banker I who will join a 4-8 week onboarding program with rotations in operations and Sales & Service, followed by certification to advance within the Retail Personal Banker family.

The role focuses on using consultative sales to identify and meet financial needs, acquiring new households and deepening relationships, with responsibilities across lobby or aisle time and tele-consulting, while processing teller transactions and

Qualifications

• Experience applying consultative sales to identify financial needs.
• Familiar with Financial Needs Assessments and solution selling.
• Ability to cross-sell to existing customers and new prospects.
• Understanding of S.A.F.E. Act requirements for employment.
• Excellent verbal and written communication skills.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products and services to offer suitable solutions.
• Engage customers through lobby, aisle time, and tele-consulting activities.
• Establish relationships with internal partners (Mortgage, Small Business, Investment) for holistic solutions.
• Meet or exceed customer experience and production goals and contribute to revenue growth.

Skills

Consultative sales process

Financial Needs Assessment

Cross-selling

NMLS registration knowledge

Strong communication skills

Education

College degree or equivalent

Job description

Fifth Third Bank in Sarasota, FL is seeking a Retail Personal Banker I who will join a 4-8 week onboarding program with rotations in operations and Sales & Service, followed by certification to advance within the Retail Personal Banker family.

The role focuses on using consultative sales to identify and meet financial needs, acquiring new households and deepening relationships, with responsibilities across lobby or aisle time and tele-consulting, while processing teller transactions and