Retail Personal Banker I - Training & Certification Path

Fifth Third Bank; Jackson (MI); On-site; USD 35,000 - 48,000; Full time

Job summary

Fifth Third Bank in Mason, Michigan seeks a Retail Personal Banker I-in-training to grow its customer base and deepen relationships through consultative sales and financial needs assessments. The program includes 4–8 weeks of onboarding with rotations in operations and Sales & Service, culminating in certification for the Personal Banker I role.

As a Financial Center team member, you’ll handle teller transactions, participate in cross-selling, and collaborate with partners in Mortgage, Small

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in financial services or sales is preferred.
• Ability to develop comfort with sales activities to acquire customers and cross-sell.

Responsibilities

• Use consultative sales to identify customer financial needs.
• Maintain knowledge of Retail banking products and services.
• Cross-sell to existing customers and engage in outreach activities.
• Support members with transactions and provide exceptional customer service.

Skills

Consultative sales

Financial Needs Assessment

Cross-selling

Customer relationships

Education

College degree or work experience

Job description

Fifth Third Bank in Mason, Michigan seeks a Retail Personal Banker I-in-training to grow its customer base and deepen relationships through consultative sales and financial needs assessments. The program includes 4–8 weeks of onboarding with rotations in operations and Sales & Service, culminating in certification for the Personal Banker I role.

As a Financial Center team member, you’ll handle teller transactions, participate in cross-selling, and collaborate with partners in Mortgage, Small