Retail Personal Banker I — Rotations & Training

Fifth Third Bank; Amherst (OH); On-site; USD 36,000 - 60,000; Full time

Job summary

Fifth Third Bank is seeking candidates for a Retail Personal Banker I program in the United States. After 4-8 weeks of onboarding with rotations in operations and Sales & Service, you will aim to become a Retail Personal Banker I and help build relationships with customers.

The role emphasizes consultative sales, financial needs assessment, and cross-selling across banking products, while maintaining risk controls and excellent customer experience.

Qualifications

• College degree or work experience providing transferable skills.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers and cross-sell to existing customers.
• Ability to understand advanced math functions for analyzing credit/ financial information.

Responsibilities

• Use consultative sales to identify customer needs and build a profile.
• Maintain knowledge of Retail products/services and recommend solutions.
• Reach out to customers and set appointments for periodic financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with Mortgage, Small Business, Commercial teams to provide holistic solutions.
• Meet or exceed customer experience and production goals while growing revenue.

Skills

Sales experience

Customer service

Communication skills

Financial acumen

Problem solving

Education

College degree

Job description

Fifth Third Bank is seeking candidates for a Retail Personal Banker I program in the United States. After 4-8 weeks of onboarding with rotations in operations and Sales & Service, you will aim to become a Retail Personal Banker I and help build relationships with customers.

The role emphasizes consultative sales, financial needs assessment, and cross-selling across banking products, while maintaining risk controls and excellent customer experience.