Retail Personal Banker I – Banking & Sales

Fifth Third Bank; Toledo (OH); On-site; USD 40,000 - 72,000; Full time

Job summary

Fifth Third Bank in the United States is seeking candidates for a Retail Personal Banker I through a 9-week onboarding program that includes rotations in operations and Sales & Service. The Personal Banker I is a Financial Center position focused on consultative sales to identify and meet customers' financial needs.

Responsibilities include processing teller transactions, cross-selling to the customer base, and supporting the platform staff while maintaining confidentiality and ethical conduct.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire new consumer households and cross-sell to existing customers.

Responsibilities

• Use consultative sales process and Financial Needs Assessment to build a customer profile.
• Maintain knowledge of Retail products and recommend solutions using the value proposition.
• Utilize CAMP and Marketing tools to reach out to customers and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Establish relationships with Business Partners and refer customers for holistic solutions.
• Meet/exceed customer experience and production goals and contribute to revenue growth.

Skills

Sales experience

Financial Needs Assessment

Customer service

Cross-selling

Communication skills

Education

College degree or equivalent

Job description

Fifth Third Bank in the United States is seeking candidates for a Retail Personal Banker I through a 9-week onboarding program that includes rotations in operations and Sales & Service. The Personal Banker I is a Financial Center position focused on consultative sales to identify and meet customers' financial needs.

Responsibilities include processing teller transactions, cross-selling to the customer base, and supporting the platform staff while maintaining confidentiality and ethical conduct.