Personal Banker I: Consultative Sales & Growth

Fifth Third Bank, National Association; Lumberton (NC); On-site; USD 36,000 - 60,000; Full time

Job summary

Fifth Third Bank in the United States is seeking individuals for a Retail Personal Banker I role, with a 4-8 week onboarding and rotations in operations and Sales & Service. The program leads to certification and a path to a Retail Personal Banker position focused on consultative sales and building relationships.

The role emphasizes cross-selling, customer experience, and adherence to risk policies, while supporting teller transactions and as part of the platform staff.

Qualifications

• Experience using consultative sales to identify financial needs.
• Knowledge of Retail consumer and small business products.
• Ability to meet production goals and work with cross-partners.
• NMLS/S.A.F.E. Act registration required.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Promote retail products and services to existing customers and prospects.
• Coordinate with partners to provide holistic financial solutions.
• Maintain customer confidentiality and adhere to risk policies.

Skills

Sales experience

Customer service

Financial knowledge

Communication skills

Education

College degree or work experience

Job description

Fifth Third Bank in the United States is seeking individuals for a Retail Personal Banker I role, with a 4-8 week onboarding and rotations in operations and Sales & Service. The program leads to certification and a path to a Retail Personal Banker position focused on consultative sales and building relationships.

The role emphasizes cross-selling, customer experience, and adherence to risk policies, while supporting teller transactions and as part of the platform staff.