Retail Paint Store: Customer Service & Sales Pro

Sherwin-Williams Co.; Austin (TX); Presencial; USD 21 000 - 30 000; Tempo integral

Resumo da oferta

Sherwin-Williams Co. in Austin seeks a Customer Service Specialist to support both wholesale and retail customers. You will determine needs, recommend products, resolve issues, and help meet store sales goals while maintaining high product quality and presentation.

The role involves in-person and phone interactions, product knowledge, stock management, and possible delivery support. Compliance with policies and excellent service are essential for success.

Qualificações

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Ability to lift up to 50 lbs. and occasionally 70 lbs.
• Willingness to work evenings and weekends.
• Internal Sherwin-Williams employees: meet expectations rating and HR Cloud eLearning completed.

Responsabilidades

• Deliver excellent customer service to retail and wholesale customers.
• Determine needs and recommend suitable Sherwin-Williams products and services.
• Build trust with customers to drive sales and repeat business.
• Process sales transactions accurately following store policies.
• Maintain in-stock displays and assist in deliveries as needed.

Conhecimentos

Customer service

Sales focus

Cash handling

Multitasking

Bilingual (Spanish)

Formação académica

High School diploma or GED

Descrição da oferta de emprego

Sherwin-Williams Co. in Austin seeks a Customer Service Specialist to support both wholesale and retail customers. You will determine needs, recommend products, resolve issues, and help meet store sales goals while maintaining high product quality and presentation.

The role involves in-person and phone interactions, product knowledge, stock management, and possible delivery support. Compliance with policies and excellent service are essential for success.