Paint Store Customer Experience & Sales Specialist

Sherwin-Williams Co.; Tracy (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist customers in-store and over the phone, determine needs, and present suitable paint solutions. You will help build trust with wholesale and retail customers while aiming to meet monthly sales goals.

Responsibilities include stocking displays, processing transactions, and supporting deliveries as needed. Bilingual abilities, especially Spanish, are valued for serving a diverse customer base.

Qualifications

• Must be 18+ years old and legally allowed to work in the U.S.
• Strong customer-service and communication skills.
• Experience in retail or paint-related products is a plus.

Responsibilities

• Deliver excellent customer service to walk-in and phone customers.
• Identify customer needs and recommend suitable products and services.
• Process sales transactions accurately and follow store policies.
• Maintain accurate work-order files and displays.

Skills

Customer service

Bilingual (Spanish)

Sales ability

Cash handling

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Driver's license

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist customers in-store and over the phone, determine needs, and present suitable paint solutions. You will help build trust with wholesale and retail customers while aiming to meet monthly sales goals.

Responsibilities include stocking displays, processing transactions, and supporting deliveries as needed. Bilingual abilities, especially Spanish, are valued for serving a diverse customer base.