Retail Order Specialist: Fast-Paced, Cross-Functional

Renewal by Andersen; United States; On-site; USD 28,000 - 51,000; Full time

Benefits offered by this job

401(k) Plan with company match

Profit Sharing

Medical, Dental & Vision

Paid Time Off

Job summary

Andersen Corporation is seeking an Order Processing Specialist to manage order exceptions and support accurate, timely processing across Andersen and Renewal by Andersen products. You will monitor daily reports, communicate with internal teams via email, Teams, and phone, and adapt quickly to changing priorities in a fast-paced environment.

The role supports a comprehensive Total Rewards Package and opportunities within the organization.

Qualifications

• High school diploma or equivalent.
• At least one year of work experience.
• Strong data-processing skills with close attention to detail.

Responsibilities

• Serve as subject matter expert for order processing across Andersen and Renewal by Andersen products.
• Resolve order exceptions using repeatable processes and transactions.
• Identify and correct ordering errors in partnership with Retailer Experience, IT/Baan, and other cross-functional teams.
• Communicate effectively with internal teams by email, Microsoft Teams, and phone.
• Monitor daily reports and take appropriate action to help meet retailer expectations.
• Identify retailer opportunities and challenges and provide recommendations for ordering resolution.
• Adjust quickly to changing priorities and varying order volumes while maintaining accuracy and efficiency.

Skills

Data processing

Attention to detail

Communication

Troubleshooting

Multitasking

Education

High school diploma or equivalent

Tools

Baan

Job description

Andersen Corporation is seeking an Order Processing Specialist to manage order exceptions and support accurate, timely processing across Andersen and Renewal by Andersen products. You will monitor daily reports, communicate with internal teams via email, Teams, and phone, and adapt quickly to changing priorities in a fast-paced environment.

The role supports a comprehensive Total Rewards Package and opportunities within the organization.