Retail Experience & Order Fulfillment Specialist

Andersen Windows, Inc.; Minnesota; On-site; USD 28,000 - 51,000; Full time

Benefits offered by this job

401(k) Plan with Company Match

Profit Sharing

Medical, Dental and Vision Coverage

Flexible Spending Accounts (FSAs)

Health Savings Account (HSA) & Health

Life Insurance

Paid Time Off & Holidays

Paid Parental Leave

Job summary

Andersen Corporation in Minnesota is seeking a Retail Experience Coordinator I to manage order exceptions and ensure accurate, timely order processing across Andersen Windows & Doors and Renewal by Andersen products. You will work closely with cross-functional teams in a fast-paced environment.

The role requires a high school diploma, at least one year of work experience, strong data-processing skills, attention to detail, and clear communication.

Qualifications

• High school diploma or equivalent.
• At least one year of work experience.
• Detailed knowledge of technical and business tools and processing programs.
• Strong, efficient data-processing skills with close attention to detail.
• Ability to troubleshoot issues and collaborate across teams to reach resolution.
• Clear written and verbal communication skills.
• Ability to take direction, manage competing priorities, and adapt quickly.

Responsibilities

• Serve as a subject matter expert for order processing across Andersen and Renewal by Andersen products.
• Resolve order exceptions using repeatable processes and transactions.
• Identify and correct ordering errors in partnership with Retailer Experience, IT/Baan, and other cross-functional teams.
• Communicate effectively with internal teams by email, Microsoft Teams, and phone.
• Monitor daily reports and take appropriate action to help meet retailer expectations.
• Identify retailer opportunities and challenges and provide recommendations for ordering resolution.
• Adjust quickly to changing priorities and varying order volumes while maintaining accuracy and efficiency.

Skills

Data processing

Communication

Troubleshooting

Prioritization

Education

High school diploma or equivalent

Tools

Baan

Job description

Andersen Corporation in Minnesota is seeking a Retail Experience Coordinator I to manage order exceptions and ensure accurate, timely order processing across Andersen Windows & Doors and Renewal by Andersen products. You will work closely with cross-functional teams in a fast-paced environment.

The role requires a high school diploma, at least one year of work experience, strong data-processing skills, attention to detail, and clear communication.