Retail Ops Pro: Early‑Morning Customer Experience

JCPenney; Frisco (TX); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney in Frisco, TX is seeking an Operations Associate to help create an outstanding customer experience by performing essential store operations before opening. This early morning role works with a team to complete tasks such as restocking, unloading merchandise, and maintaining stockroom standards.

You will support omnichannel initiatives and execute merchandising plans to ensure customers see the right products in the right places, while delivering efficient, friendly service to shoppers.

Qualifications

• 1-2 years retail experience.

Responsibilities

• Provide excellent customer service while assisting shoppers and answering questions.
• Execute pricing changes and display signage accurately across the store.
• Replenish and restock merchandise to maintain customer-ready shelves.
• Receive and unload merchandise from trucks and prepare items in backroom.
• Maintain clean, organized backroom and stockroom standards.
• Support omnichannel initiatives including Buy Online Pickup in Store and Ship from Store.
• Support merchandising plans and ensure standards are followed to enhance the customer experience.

Skills

Customer Service

Pricing & Signing

Stock Replenishment

Merchandise Receiving

Backroom Organization

Omnichannel Operations

Merchandising Execution

Job description

JCPenney in Frisco, TX is seeking an Operations Associate to help create an outstanding customer experience by performing essential store operations before opening. This early morning role works with a team to complete tasks such as restocking, unloading merchandise, and maintaining stockroom standards.

You will support omnichannel initiatives and execute merchandising plans to ensure customers see the right products in the right places, while delivering efficient, friendly service to shoppers.