Retail Ops Leader | Team Growth & Customer Experience

Bob's Discount Furniture; York (York County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Employee Discount

Tuition reimbursement

Professional Development

Life Insurance

Pet Insurance

Career progression

Job summary

Bob’s Discount Furniture in York, PA is seeking a Retail Assistant Manager to balance on-floor leadership with back-end operations, logistics, and team development. You will drive store performance, execute The Bob’s Way, and ensure exceptional customer experiences in a fast-paced showroom. Availability on weekends, evenings, and holidays is required.

This full-time, on-site role offers growth opportunities and a collaborative culture dedicated to skill-based hiring and diverse perspectives.

Qualifications

• Proven leadership and team-development experience.
• Strong operational planning and execution能力.
• Experience managing logistics and inventory control.
• Prioritize customer experience and store performance improvements.

Responsibilities

• Lead on-floor operations and supervise staff.
• Drive operational goals and back-end processes to support sales.
• Coach and develop team performance and customer service.
• Execute The Bob’s Way in daily store operations.

Skills

Leadership

Team development

Operational planning

Logistics

Customer experience

Performance coaching

Conflict resolution

Cross-functional comms

Time management

Education

Bachelor’s degree or equivalent

Job description

Bob’s Discount Furniture in York, PA is seeking a Retail Assistant Manager to balance on-floor leadership with back-end operations, logistics, and team development. You will drive store performance, execute The Bob’s Way, and ensure exceptional customer experiences in a fast-paced showroom. Availability on weekends, evenings, and holidays is required.

This full-time, on-site role offers growth opportunities and a collaborative culture dedicated to skill-based hiring and diverse perspectives.