Retail Ops Lead: Team Leadership & Store Excellence

Bob's Discount Furniture; New York (NY); On-site; USD 65,000 - 68,000; Full time

Benefits offered by this job

Competitive benefits

401(k)

Employee discount

Job summary

Bob’s Discount Furniture in New York, NY is seeking a Retail Assistant Manager to balance leadership on the sales floor with back-end operations, logistics, and team development.

You will support store performance, drive operational goals, and execute The Bob’s Way with an emphasis on delivering exceptional customer experiences. This is a full-time, on-site role requiring weekend, evening, and holiday availability.

Qualifications

• 2-5 years of retail, warehouse, or operations management experience.
• Proven success in team leadership and operational oversight.
• Must be at least 18 years old to be considered for employment.

Responsibilities

• Lead and develop store team to achieve performance goals.
• Balance on-floor leadership with back-end operations, logistics, and inventory control.
• Drive operational goals and ensure seamless store performance.
• Enhance customer experience and uphold Bob’s standards across all interactions.
• Coach and develop staff to foster growth and accountability.

Skills

Leadership

Operations management

Logistics

Team development

Customer experience

Conflict resolution

Education

Bachelor’s degree or equivalent work experience

Job description

Bob’s Discount Furniture in New York, NY is seeking a Retail Assistant Manager to balance leadership on the sales floor with back-end operations, logistics, and team development.

You will support store performance, drive operational goals, and execute The Bob’s Way with an emphasis on delivering exceptional customer experiences. This is a full-time, on-site role requiring weekend, evening, and holiday availability.