Retail Ops Leader: Flexible Hours & Associate Discount

Burlington; Stockbridge (GA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Competitive wage

Associate discount

Benefits package

401(k) plan

Paid time off

Job summary

Burlington Stores, Inc. is seeking an Operations Service Manager in Stockbridge, GA. You will lead Customer Service and Cashier teams, oversee store operations and receiving, and act as the Manager on Duty to drive results while upholding Core Values.

The role requires 3+ years of retail management, a flexible schedule, and the ability to lift up to 40 lbs. You’ll collaborate with district and regional teams to deliver exceptional customer service and operational excellence.

Qualifications

• 3+ years of Retail Management or Store Operations experience
• Must be able to work a flexible schedule including early mornings, nights, weekends and holidays
• Ability to lift and move boxes up to 40 lbs
• Experience using scheduling and reporting software
• Travel may be required

Responsibilities

• Lead the Customer Service and Cashier teams, ensuring compliance with policies and safeguarding funds and assets
• Guide Customer Service Supervisors to meet customer service expectations and smooth register flow
• Oversee overall store operations and receiving SOPs
• Manage the receiving process including transfers, debits, damages and chargebacks in coordination with Receiving Supervisors
• Act as Manager on Duty (MOD) to set leadership example and drive store results
• Support Store Manager in staffing, sourcing, interviewing, training and succession planning
• Assist in other store operations areas as needed
• Communicate effectively with District and Regional Management teams

Skills

Retail management

Operations leadership

Scheduling software

Inventory knowledge

Physical capability

Travel readiness

Tools

Scheduling software

Job description

Burlington Stores, Inc. is seeking an Operations Service Manager in Stockbridge, GA. You will lead Customer Service and Cashier teams, oversee store operations and receiving, and act as the Manager on Duty to drive results while upholding Core Values.

The role requires 3+ years of retail management, a flexible schedule, and the ability to lift up to 40 lbs. You’ll collaborate with district and regional teams to deliver exceptional customer service and operational excellence.