Retail Ops Lead: Elevate Customer Experience & Growth

Meijer; Holland (MI); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Weekly pay

Flexible scheduling

Paid parental leave

Education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is hiring for a store team member in Michigan, Holland. You will engage customers to deliver an exceptional shopping experience, coordinate daily tasks with teammates, and coach others to meet service and sales goals while maintaining Meijer standards.

You will participate in training, support scheduling, ensure product freshness, and help with receiving, stocking, and display. The role may involve lead duties in other departments and requires a customer-first mindset and inclusive

Qualifications

• Experience in customer service or retail environment.
• Strong verbal and written communication.
• Ability to work in a fast-paced store.
• Willingness to lift and move items.
• Commitment to fostering an inclusive environment.

Responsibilities

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

Skills

Customer service

Communication

Retail experience

Team mentoring

Problem solving

Cash handling

Inventory awareness

Job description

Meijer is hiring for a store team member in Michigan, Holland. You will engage customers to deliver an exceptional shopping experience, coordinate daily tasks with teammates, and coach others to meet service and sales goals while maintaining Meijer standards.

You will participate in training, support scheduling, ensure product freshness, and help with receiving, stocking, and display. The role may involve lead duties in other departments and requires a customer-first mindset and inclusive