Retail Operations Team Lead - Bonus Eligible

belk; Maryville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus eligibility

Job summary

Belk in Maryville, TN is seeking an Operations Team Lead to drive sales and ensure a positive customer experience by receiving and processing inbound deliveries with accuracy, leading outbound shipments, and replenishing store supplies.

This hourly role offers monthly bonus eligibility and requires strong ownership, teamwork, and adaptability to meet store objectives while collaborating with merchandising, omni, and selling teams.

Qualifications

• Leadership and accountability to drive store objectives.
• Ability to manage inbound/outbound shipments and inventory.
• Strong customer service mindset with a focus on experience.
• Analytical mindset for data-driven decisions and problem solving.
• Clear communication and teamwork with cross-functional partners.

Responsibilities

• Demonstrate ownership and accountability in achieving store objectives and metrics.
• Lead shipment processing and optimize productivity while maintaining equipment and back-office organization.
• Communicate daily goals and tasks; coach and develop team knowledge.
• Utilize shipment systems to plan inbound/outbound activities and schedule tasks.
• Manage inventory accuracy and asset protection procedures.

Skills

Team leadership

Customer service

Data-driven decisions

Communication

Ownership

Technology proficiency

Retail experience

Job description

Belk in Maryville, TN is seeking an Operations Team Lead to drive sales and ensure a positive customer experience by receiving and processing inbound deliveries with accuracy, leading outbound shipments, and replenishing store supplies.

This hourly role offers monthly bonus eligibility and requires strong ownership, teamwork, and adaptability to meet store objectives while collaborating with merchandising, omni, and selling teams.