Merchandising & Operations Team Lead - Bonus Eligible

Belk; Alabaster (AL); On-site; USD 50,000 - 100,000; Full time

Job summary

Belk is seeking a Merchandising Team Manager to lead a group of associates in store operations, merchandising, and facilities, driving a positive customer experience and sales performance.

You will collaborate across operations, visual merchandising, and selling teams to elevate store presentation, manage stock, and ensure accurate pricing and signing. The role emphasizes coaching, planning, and talent development to sustain excellence.

Qualifications

• 3+ years of experience in Visual Merchandising or Retail Management.
• Flexibility to work nights, weekends and holidays.
• Ability to move around store areas and lift at least 50 lbs.
• Comfortable with technology and Windows-based systems.

Responsibilities

• Demonstrate ownership and accountability to achieve store objectives and key metrics.
• Lead back-of-house operations: receiving, inbound/outbound, stock replenishment, and store fulfillment.
• Direct front-of-house operations: product placement, floor sets, pricing, promotions, audits, and customer service.
• Collaborate with selling and visual teams to maintain merchandising presentations and planograms.
• Participate in weekly leadership planning meetings and use systems/tools to forecast receipts and labor hours.
• Build team knowledge and mentor associates to ensure execution excellence.
• Set clear priorities, review performance, and coach for development.
• Drive retention and engagement through recognition and development opportunities.
• Support recruitment, onboarding, and bench-building for store talent.
• Manage shortage control and inventory accuracy in alignment with asset protection standards.

Skills

Analytics and judgement

Mentorship

Effective communication

Self-directed

Technology proficiency

Retail management

Flexible scheduling

Customer service excellence

Team leadership

Staff training

Tools

Windows OS

Job description

Belk is seeking a Merchandising Team Manager to lead a group of associates in store operations, merchandising, and facilities, driving a positive customer experience and sales performance.

You will collaborate across operations, visual merchandising, and selling teams to elevate store presentation, manage stock, and ensure accurate pricing and signing. The role emphasizes coaching, planning, and talent development to sustain excellence.