Retail Operations Supervisor: Lead Stock, Service & Growth

JCPenney; Richmond (KY); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Life insurance

Paid vacation

401(k) with match

Associate discount

Job summary

JCPenney is seeking an Operations Supervisor in the United States (Richmond, KY area) to drive profitable sales by optimizing in-stock levels and executing store operations. You will supervise Operations associates, coordinate RFID and stock updates, and lead pricing, signing and merchandising tasks to ensure accuracy and efficiency.

The role emphasizes coaching, performance management and adherence to safety and productivity standards.

Qualifications

• Minimum of 2 years retail leadership experience.
• Bachelor degree or equivalent work experience.
• Ability to lead and develop associates, drive performance.

Responsibilities

• Directs customer service and sales execution to support store growth.
• Oversees store operations, inventory counts, RFID and stock updates.
• Leads pricing, signing, and re-ticketing processes.
• Develops and coaches team members to meet standards.
• Ensures safety, scheduling efficiency, and productivity goals.

Skills

Retail leadership

Customer service

Team supervision

In-store operations

Education

Bachelor degree or equivalent work experience

Job description

JCPenney is seeking an Operations Supervisor in the United States (Richmond, KY area) to drive profitable sales by optimizing in-stock levels and executing store operations. You will supervise Operations associates, coordinate RFID and stock updates, and lead pricing, signing and merchandising tasks to ensure accuracy and efficiency.

The role emphasizes coaching, performance management and adherence to safety and productivity standards.