Retail Operations Supervisor — Lead & Coach Teams

Victoria’s Secret & Co.; St. Louis (MO); On-site; USD 22,000 - 26,000; Full time

Job summary

Victoria’s Secret & Co is seeking an Operations Supervisor in a store setting to drive daily execution, inventory control, and readiness. This role reports to the Store Manager or Assistant Store Manager and supports back-of-house standards, safety, and customer-focused operations.

Qualified candidates bring 1–2 years of retail experience, strong coaching abilities, and the flexibility to work nights and weekends.

Qualifications

• Passion for Victoria’s Secret Brand and ability to drive customer satisfaction and loyalty.
• Strong attention to detail and execution.
• Ability to work in a fast-paced environment.
• Ability to coach in real time.
• 1–2 years retail experience preferred.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds and stand for long periods.
• Ability to use technology (headsets, mobile devices, computers).

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity.

Skills

Passion for brand & loyalty

Attention to detail

Fast-paced environment

Coaching in real time

Retail experience 1–2 years

Availability nights & weekends

Physical endurance (40 lbs)

Tech proficiency (headsets, devices)

Job description

Victoria’s Secret & Co is seeking an Operations Supervisor in a store setting to drive daily execution, inventory control, and readiness. This role reports to the Store Manager or Assistant Store Manager and supports back-of-house standards, safety, and customer-focused operations.

Qualified candidates bring 1–2 years of retail experience, strong coaching abilities, and the flexibility to work nights and weekends.