Retail Operations Lead & Team Coach

Victoria's Secret; Honolulu (HI); On-site; USD 40,000 - 56,000; Full time

Job summary

Victoria's Secret is seeking an Operations Supervisor to lead store operations, ensure readiness, and uphold company values. This role reports to the Store Manager and focuses on execution, inventory control, and front- and back-of-house collaboration.

The ideal candidate will drive shipment and replenishment, maintain standards, and proactively resolve issues while supporting cross-functional partners in delivering a superior customer experience.

Qualifications

• Leadership abilities and people management focus.
• Inventory control and stock accuracy expertise.
• Visual merchandising standards knowledge.
• Coaching and developing store associates.
• Experience in driving team selling and customer engagement.

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity.

Skills

Leadership

Inventory management

Visual merchandising

Coaching & development

Team selling

Cross-functional collaboration

Job description

Victoria's Secret is seeking an Operations Supervisor to lead store operations, ensure readiness, and uphold company values. This role reports to the Store Manager and focuses on execution, inventory control, and front- and back-of-house collaboration.

The ideal candidate will drive shipment and replenishment, maintain standards, and proactively resolve issues while supporting cross-functional partners in delivering a superior customer experience.