Store Operations Supervisor: Lead, Coach & Execute

Victoria’s Secret & Co.; Columbus (GA); On-site; USD 21,000 - 26,000; Full time

Job summary

Victoria’s Secret & Co is seeking an Operations Supervisor to lead store readiness and day-to-day operations. You will report to the Store Manager and oversee shipments, replenishment, and merchandising to ensure a seamless customer experience.

The role requires 1–2 years of retail experience, strong detail orientation, and the ability to coach associates. Flexible hours including nights and weekends, with physical duties such as lifting up to 40 pounds, are expected.

Qualifications

• 1–2 years retail experience preferred.
• Strong attention to detail and execution.
• Ability to work in a fast-paced environment.
• Ability to coach in real time.
• Willingness to work nights, weekends, and a flexible schedule.
• Physical ability to lift up to 40 pounds and stand long hours.

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity.

Skills

Retail experience

Customer service

Coaching

Team leadership

Flexible schedule

Availability

Physical stamina

Job description

Victoria’s Secret & Co is seeking an Operations Supervisor to lead store readiness and day-to-day operations. You will report to the Store Manager and oversee shipments, replenishment, and merchandising to ensure a seamless customer experience.

The role requires 1–2 years of retail experience, strong detail orientation, and the ability to coach associates. Flexible hours including nights and weekends, with physical duties such as lifting up to 40 pounds, are expected.