Retail Operations Supervisor: Lead, Stock & Coaching

Victoria’s Secret & Co.; Aurora (IL); On-site; USD 25,000 - 31,000; Full time

Job summary

Victoria’s Secret & Co seeks an Operations Supervisor to lead daily store operations, ensuring readiness, shipment handling, replenishment, and inventory accuracy. You will report to the Store Manager or Assistant Store Manager, and work to embody the brand's values in a fast-paced retail environment.

Ideal candidates bring 1–2 years of retail experience, strong attention to detail, and the ability to coach associates in real time.

Qualifications

• Customer-focused approach with a passion for the Victoria's Secret brand.
• Strong attention to detail and execution.
• Ability to work in a fast-paced environment.
• Ability to coach in real time.
• 1–2 years retail experience preferred.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds, and stand for long periods.
• Proficient with technology (headsets, mobile devices, computers).

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope may vary by store size and business complexity; some locations may lead the business

Skills

Customer focus

Detail orientation

Coaching ability

Flexibility

Retail experience

Job description

Victoria’s Secret & Co seeks an Operations Supervisor to lead daily store operations, ensuring readiness, shipment handling, replenishment, and inventory accuracy. You will report to the Store Manager or Assistant Store Manager, and work to embody the brand's values in a fast-paced retail environment.

Ideal candidates bring 1–2 years of retail experience, strong attention to detail, and the ability to coach associates in real time.