Retail Operations Specialist – Inventory & Athlete Experience

Dick's Sporting Goods; Bel Air (MD); On-site; USD 25,000 - 36,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a Specialist - Off Field Operations to support critical store processes and keep inventory accurate. You’ll help ensure athletes are ready and the floor runs smoothly, delivering exceptional experiences to customers.

In this role, you’ll partner with teammates to maintain merchandising standards, participate in programs, and execute operational tasks with precision. The position offers starting pay between $18 and $26 per hour, with benefits following

Qualifications

• High School Diploma or Equivalent
• 1-3 years of experience
• Previous retail or customer-facing experience preferred
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. repetitively
• Able to work extended periods standing or walking
• Able to perform repetitive motions for short periods

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their needs and provide information about products and assortment.
• Assists with onboarding and training of new and existing team members as subject matter expert.
• Demonstrates efficiency in process execution while maintaining an athlete-first mindset.
• Upholds merchandising and presentation standards by following floor set plans, signage, price changes.
• Promotes and drives participation in company programs (loyalty, warranties, credit card enrollment).
• Creates an environment where teammates and athletes are welcomed and treated with respect; adheres to policies and safety guidelines.

Skills

Customer service

Retail experience

Communication skills

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is seeking a Specialist - Off Field Operations to support critical store processes and keep inventory accurate. You’ll help ensure athletes are ready and the floor runs smoothly, delivering exceptional experiences to customers.

In this role, you’ll partner with teammates to maintain merchandising standards, participate in programs, and execute operational tasks with precision. The position offers starting pay between $18 and $26 per hour, with benefits following