Store Operations Specialist - Inventory & Athlete Experience

Dick's Sporting Goods; Torrance (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Generous benefits package

Job summary

DICK'S Sporting Goods is hiring a Specialist - Off Field Operations to support critical store processes and keep the store running smoothly. You will be the go-to expert, helping teammates deliver exceptional service to athletes and ensure inventory accuracy and effective fulfillment behind the scenes.

Join a team that values precision, teamwork, and field-ready execution, with opportunities to train, grow, and contribute to a welcoming in-store experience for athletes of all abilities.

Qualifications

• High School Diploma or Equivalent is required.
• 1–3 years of experience in retail or customer-facing roles.
• Previous retail or customer-facing experience is preferred.

Responsibilities

• Provide an outstanding athlete experience by engaging customers, understanding needs, and recommending products with accuracy.
• Assist with onboarding and training of new team members as a subject matter expert for store processes.
• Maintain store operations, ensuring products are ready for customers and that athletes are engaged as-needed.
• Upholds merchandising and presentation standards, including floor sets, signage, price changes, and replenishment.
• Promotes customer participation in company programs such as loyalty, warranties, and private label cards.
• Fosters a welcoming environment for teammates and athletes, adhering to safety, loss prevention, and SOPs.

Skills

Customer service

Retail experience

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is hiring a Specialist - Off Field Operations to support critical store processes and keep the store running smoothly. You will be the go-to expert, helping teammates deliver exceptional service to athletes and ensure inventory accuracy and effective fulfillment behind the scenes.

Join a team that values precision, teamwork, and field-ready execution, with opportunities to train, grow, and contribute to a welcoming in-store experience for athletes of all abilities.