Athlete Experience & Inventory Specialist

DICK'S Sporting Goods, Inc.; Sunnyvale (CA); On-site; USD 30,000 - 41,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is hiring a Specialist - Off Field Operations to support critical store processes and keep the store athlete-ready. You will drive inventory accuracy, fulfillment, and operational execution while delivering exceptional athlete experiences.

The role emphasizes teamwork, precision, and strong execution as you back-end support to ensure smooth store operations and positive customer interactions.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store).
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect.

Skills

Customer-facing experience

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is hiring a Specialist - Off Field Operations to support critical store processes and keep the store athlete-ready. You will drive inventory accuracy, fulfillment, and operational execution while delivering exceptional athlete experiences.

The role emphasizes teamwork, precision, and strong execution as you back-end support to ensure smooth store operations and positive customer interactions.