Retail Operations Specialist — Elevating Customer Experience

DICK'S Sporting Goods

Town of Victor (NY)

On-site

USD 22,000 - 32,000

Full time

10 days ago
Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

DICK’S Sporting Goods is seeking store teammates to help create a welcoming shopping experience. You will greet customers, understand their needs, and assist with product selection while maintaining store standards.

The role involves processing merchandise, restocking backrooms, and supporting freight and transfers. A focus on safety, teamwork, and customer service is essential in this role.

Qualifications

  • Prior retail sales, operations, maintenance, or customer-focused experience preferred.
  • Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs repetitively.
  • Ability to stand or walk for extended periods of time (up to 4 hours).
  • Ability to work at heights with ladder or aerial devices (if required).

Responsibilities

  • Greet teammates and customers; proactively understand needs and assist shopping.
  • Process merchandise; keep backroom organized and accessible with Freight Flow/Operations Lead.
  • Uphold merchandising and presentation standards.
  • Assist with unloading trucks, processing freight, transfers, RTVs, claims.
  • Support customer experiences by following service level standards.

Skills

Customer-focused experience
Physical stamina
Lift up to 35 lbs
Teamwork

Job description

DICK’S Sporting Goods is seeking store teammates to help create a welcoming shopping experience. You will greet customers, understand their needs, and assist with product selection while maintaining store standards.

The role involves processing merchandise, restocking backrooms, and supporting freight and transfers. A focus on safety, teamwork, and customer service is essential in this role.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Retail Operations Specialist
Retail Operations Specialist

Dick's Sporting Goods • Frisco (TX)

On-site
USD 2,066,000 - 2,617,000
Retail Sales Pro: Elevate Customer Experience & Teamwork
Retail Sales Pro: Elevate Customer Experience & Teamwork

DICK'S Sporting Goods • Tulsa (OK)

On-site
USD 17,000 - 21,000
In-Store Operations & Customer Experience Specialist
In-Store Operations & Customer Experience Specialist

Dick's Sporting Goods • Dublin (OH)

On-site
Confidential
Retail Operations & Customer Experience Associate
Retail Operations & Customer Experience Associate

Dick's Sporting Goods • Fayetteville (NC)

On-site
USD 17,000 - 22,000
Store Ops Associate: Elevate Customer Experience
Store Ops Associate: Elevate Customer Experience

DICK'S Sporting Goods, Inc. • Fayetteville (NC)

On-site
USD 24,000 - 32,000
Retail Operations Specialist
Retail Operations Specialist

Dick's Sporting Goods • Durham (NC)

On-site
USD 16,531 - 22,041
Sports Retail Sales Associate — Elevate Customer Experience
Sports Retail Sales Associate — Elevate Customer Experience

Dick's Sporting Goods • Cherry Hill Township (NJ)

On-site
USD 23,000 - 33,000
Store Operations & Customer Experience Pro
Store Operations & Customer Experience Pro

Dick's Sporting Goods • Champaign (IL)

On-site
USD 14,000 - 21,000
Generous suite of benefits
Retail Sports Gear Specialist — Customer Experience Pro
Retail Sports Gear Specialist — Customer Experience Pro

DICK'S Sporting Goods • Florence (AL)

On-site
USD 28,000 - 33,000
Retail Operations Teammate: Elevate Athlete Experience
Retail Operations Teammate: Elevate Athlete Experience

Dick's Sporting Goods • Lombard (IL)

On-site
USD 21,000 - 30,000
Generous benefits