Retail Operations Specialist

Dick's Sporting Goods; Durham (NC); On-site; USD 16,531 - 22,041; Full time

Job summary

DICK'S Sporting Goods is seeking store teammates to create an exceptional shopping experience. You will greet customers, assist athletes, and help maintain merchandising and backroom organization to ensure products are accessible and easy to find.

The role emphasizes teamwork, safety compliance, and delivering strong customer service. No dedicated salary is listed; typical store positions offer hourly pay with opportunities to contribute to a high-energy sports retail environment.

Qualifications

• Prior retail sales, operations, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs repeatedly.

Responsibilities

• Greet teammates and customers and proactively understand their needs.
• Ensure merchandise is received and processed per programs and procedures.
• Uphold merchandising and presentation standards.
• Assist with unloading trucks and processing freight and transfers.
• Fulfill customer experience standards and safety policies.

Skills

Customer service

Merchandising

Teamwork

Prior retail experience

Job description

DICK'S Sporting Goods is seeking store teammates to create an exceptional shopping experience. You will greet customers, assist athletes, and help maintain merchandising and backroom organization to ensure products are accessible and easy to find.

The role emphasizes teamwork, safety compliance, and delivering strong customer service. No dedicated salary is listed; typical store positions offer hourly pay with opportunities to contribute to a high-energy sports retail environment.